1111 com Terms and Conditions

1 Introduction and General Provisions

These terms and conditions apply to the 1111 com platform and all services operated under it. "Platform" refers to the website, mobile application, and all related digital services. "User" or "Member" refers to any person registered on this platform.

Registering with 1111 com means you have read these terms in full and agreed to follow them. If you do not agree with any term, please stop using the platform.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account with 1111 com, the following conditions must be met:

• You must be at least 21 years of age.
• Each person may operate one account only.
• Providing accurate and truthful information at the time of registration is mandatory.
• The member is solely responsible for keeping their account secure.
• Login details must not be shared with any other person.

2.2 Identity Verification

The platform authority reserves the right to verify a member's identity at any time. Failure to provide required documents (such as a national ID card or passport) may result in the account being temporarily or permanently suspended.

2.3 Single Account Policy

If more than one account is found under the same person's name, all such accounts will be cancelled and any bonuses or winnings in those accounts may be forfeited. If multiple members of the same household use separate accounts and access the platform from the same network or device, this must be reported to the relevant authority in advance.

3 Deposit and Withdrawal Rules

3.1 Deposit Methods and Minimum Amount

Deposits to 1111 com can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank are accepted. The minimum deposit amount for each method is ৳500.

3.2 Withdrawal Methods and Timeframe

Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process.

3.3 Third-Party Transactions

Transactions through any payment account not registered in the member's own name are strictly prohibited. If evidence of a third-party transaction is found, the relevant account will be cancelled immediately.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. For example, depositing ৳1,000 will add a ৳1,500 bonus, giving a total balance of ৳2,500. The wagering requirement for this bonus is 20 times the bonus amount — meaning ৳30,000 in bets must be placed for a ৳1,500 bonus.

4.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — they are withdrawable only after the wagering requirement has been met.
• Each bonus offer has a set validity period, and if the requirements are not met within the specified time, the bonus will be cancelled.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• If unusual betting patterns are detected in connection with bonus use, the right to cancel the bonus is reserved.

4.3 Other Promotions

The terms for weekly deposit rewards, cricket season special offers, and other promotions are stated separately with each offer. These terms supplement these main terms and conditions, and in the event of any conflict, the promotion-specific terms will take precedence.

5 Betting and Gaming Rules

5.1 General Betting Rules

Standard rules apply across all sections of 1111 com, including slots, live casino, cricket betting, football betting, and other gaming categories. Once a bet is confirmed, it cannot be changed or cancelled. If a game is left incomplete due to a technical issue or disconnection, the result of that round will be determined according to server logs.

5.2 Maximum Win Limit

A maximum win limit per single bet may apply for certain games or events. This limit varies by game or market and the right to change it when necessary is reserved.

5.3 Unfair Advantage Prohibited

Any attempt to gain an unfair advantage through software errors, placing unusual bets before market corrections, or using bots or automated programs is prohibited. If evidence of such activity is found, the account will be cancelled and all balances forfeited.

6 VIP Program and Benefits

The 1111 com VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level includes a weekly cashback benefit, calculated as a set percentage of the member's net losses for that week.

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback
• Diamond: Up to 1.5% weekly cashback

VIP level progression depends on the member's overall activity and participation on the platform. The authority reserves the right to change the VIP program terms at any time.

7 Responsible Gaming and Protection

1111 com believes that gaming is a form of entertainment, not addiction. For this reason, following the responsible gaming guidelines is important for every member. The platform allows members to set their own deposit and betting limits, and members may also request a temporary account suspension if needed.

If any member feels that gaming is having a negative impact on their daily life, please contact our 24/7 live chat support immediately. Our support team is available in both Bengali and English.

8 Privacy and Data Protection

For details on how member personal data is collected, stored, and used, please read the Privacy Policy. 1111 com uses SSL encryption technology to keep all transactions and personal information secure. Member data is never sold to third parties under any circumstances.

A member's email address or mobile number is used only for account-related communications, security verification, and important notices.

9 Account Suspension and Closure Provisions

9.1 Closure by Authority

1111 com reserves the right to temporarily or permanently close any member's account for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Misuse of bonuses or promotions.
• Use of bots or automated tools.
• Suspected involvement in money laundering or fraudulent activity.
• Harassing or abusing other members or staff of the platform.

9.2 Account Closure by Member

Any member may request to close their account at any time via live chat or email. Any withdrawable balance outstanding at the time of closure will be returned, but bonuses with unmet wagering requirements will be forfeited.

10 Limitation of Liability

1111 com is not obligated to provide compensation for game disruptions caused by technical issues, internet disconnection, or any other reason, unless a direct platform fault is proven. Game results are entirely controlled by a server-side random number generator (RNG) and no outcome is predetermined.

There is always a risk of losing money in betting and gaming. Each member uses the platform of their own accord and takes full responsibility for their decisions.

11 Complaints and Dispute Resolution

For any complaint or dispute, first contact the 1111 com support team directly via 24/7 live chat. Most matters can generally be resolved quickly.

If the matter is not resolved via live chat, send a detailed complaint by email. Our support team works in both Bengali and English. For general questions, see the FAQ section, where answers to many common issues can be found.

12 Changes to Terms and Validity

1111 com reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any change will be considered acceptance of the new terms. If any part of these terms is found to be unenforceable for any reason, the remaining parts will remain fully in effect.

To learn more about our platform, visit the About Us page, where detailed information about 1111 com's services and values is available.